Shipping Support
Ensure your packages arrive on time and intact by following these helpful hints for packaging.
More Questions?
Find all the answers you're looking for in our FAQs!
The following is a list of items we cannot accept:
Bullion, currency, precious gems and minerals, or negotiable papers
Plants or live creatures
Goods requiring protection from heat or cold
Furs, jewelry and watches exceeding a value of $200 per package
Paintings and other art objects
Household goods and/or personal effects not packaged properly in a box
Weapons, explosives, ammunition, and parts thereof
Shipping by Air
A shipment is deemed unacceptable for air transportation if:
It is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organisation), ADR (European Road Transport Regulation on dangerous goods), any applicable government department or other relevant organization.
It contains counterfeit goods, plants, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives and ammunition; human remains, pornography, illegal narcotics/drugs, aerosols/flammable liquids (including but not limited to: dry ice, nail polish remover, nail polish, lighters and perfume) or any other item which Canpar Express and its partners decides cannot be carried safely or legally.
If you aren't sure whether a shipment is acceptable, check with your Canpar Express driver, or click here to contact us.